Global IT and Marketing Consulting Company

What we do?

Z Omni Serve Marketing with the help of unique digital solutions makes your business easier. Our Back-office support has been perfected to enable quality business in the most efficient way, quickly and risk-free. Z Omni Serve is the result of our long experience in building customized business solutions for the various industries such as gaming, iGaming, blockchain and ecommerce.

Our unique rules and intelligent processes increase the accuracy rate of information and help detect fraud, allowing you to focus on business growth. We can take care of secondary but important back-office support needs in your business, while saving you money and resources. B2B connections in business are more complex and specific than the connections that a company has with end users, we know how to professionally cover all your business needs.

Back-Office support

We will take care of compliance, accuracy and all the complexities surrounding the processing of your customers’ deposits.

Customer satisfaction is the most important goal that every business should follow daily. In the hands of our specialists, users will always come back to you.

Position yourself at the market in the way you deserve. We are here to follow the trends for you.

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Over the past years, back-office roles have grown more technical, digital, and strategic.Tasks once done manually are now automated. Many companies rely on cloud software to handle everyday functions with speed and accuracy. These changes are not just trends – they’re setting the stage for long-term transformation.

Team using digital tools and dashboards to manage future-ready back-office operations
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Meet Adela, the HR Manager of Z Omni Serve Marketing

Adela is the HR Manager at Z Omni Serve Marketing. She is responsible for managing all aspects of human resources, including recruitment, onboarding, training, performance management, and employee relations.Adela is also responsible for developing and implementing HR strategies that align with the company's overall business goals...

consulting meeting
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Luka’s New Role: The Back-Office Team Leader at Z Omni Serve Shares His Insights

This month, as part of our theme highlighting the back-office team, we sat down with Luka Lazarevic – our newly appointed back-office team leader – to hear about his background, experiences, and plans for the future. Here’s what he shared with us.

Luka Lazarevic, Back-office team leader
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Adam has been a very important member of the team as a consultant since the very beginning and officially joined in January 2025. With more than 20 years of experience in the iGaming industry, he offers a wealth of knowledge, strategic insight, and a drive for ongoing development.

Adam Muscat, Operations Manager
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Meet Strahinja Jovanovic: Z Omni Serve Marketing’s Multifaceted Back-Office Star

We are fortunate to have a bright and diversified staff working behind the scenes at Z Omni Serve Marketing. One of them is Strahinja Jovanovic, a vibrant back-office agent who is a very special member of our family due to his diverse skill set and hobbies.

Strahinja Jovanovic, back-office agent
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Our Services

Take Your Business to the next Level

Digital Advertising

Through online channels, we are here to help you generate leads, increase brand awareness, get more customers, make more sales, get customers to spend more.

Social Media

We are managing the creation, publication, and promotion of your social media posts. Build customer loyalty, increase market reach, develop your brand, recruit skilled staff, increase website traffic or keep an eye on your competitors.

Operations

Operations team measures, evaluates, maintains and improves internal processes to help ensure their efficiency and productivity. OPS team provides necessary support for other teams to function efficiently, as well as reviewing current operational policies and procedures for an organisation and implementing new policies when necessary.

Back-Office Support

Back-office support includes services such as account managing, deposit processing and fraud prevention. Efficiency of our department helps in minimizing downtime and provides positive experience for customers while using the platform. Function of the back-office support team plays the key role in success of an iGaming platform and it is important for every operator who is entering the market.

Partners

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"We are building a company that is tailored to employees, a place where our team members are satisfied, a place where they can achieve their professional development. That is why we always follow and support the ideas of our people, because without them our company would not be what it is - a place where day at work becomes enjoyment, and business success is a consequence of the business success of our employees."
Z Omni HR Adela
Adela Šamanc Mihajlović
HR Manager
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